Blog

Comparing proprietary and open-source VoIP systems

Voice over Internet Protocol (VoIP) has come a long way in helping businesses use digital telephone features with significant cost savings. The challenge for small- and medium-sized businesses is knowing where to begin. Here’s a list of pros and cons to help you decide which system is right for you. What are proprietary systems? When […]

Can private browsing keep you safe?

Privacy is a precious commodity in this era. Every website you visit or app you download leaves a digital footprint that can be tracked by anyone. Fortunately, most — if not all — web browsers offer private browsing features to keep your internet activity a little bit safer from prying eyes. What is private browsing? […]

Dress your website for success

When people visit websites, first impressions count. Wow your audience by following our tips. Make a statement with professional photographs Before site visitors read what’s on your website, they assess it by checking out your images. A picture is indeed worth a thousand words, but are those words truly what you want to convey to […]

Monitoring your employees online: Is it a good idea?

The question of monitoring your employees’ computers is a tricky one. Some say such a practice is unethical. But it can also be a way to prevent data breaches. Find out the pros and cons of monitoring your employees’ online behavior by reading this blog. And should you decide your business needs employee monitoring, we […]

Top reasons to record your business calls

Voice over Internet Protocol’s (VoIP) call recording feature has been around for a while now. However, small- and medium-sized businesses (SMBs) that don’t prioritize customer interaction are underutilizing it. When used properly, call recording can strengthen your company’s reputation and boost customer satisfaction. #1. Improve customer service One of the most important reasons why businesses […]

What you need to know about HTTPS

Most people don’t question the padlock icon that sometimes appears in their web browser’s address bar. If you’re one of those who didn’t know, it’s a security feature that authenticates websites and protects the information users submit to them. Another indicator you’re in a secure site is the HTTP before the site’s URL. But why […]

How MSPs are helping businesses navigate the challenges of COVID-19

IT services are more critical than ever before, proving their value in the face of a health crisis and the abrupt shift to remote working. Here are some ways managed IT services providers (MSPs) are helping small companies leverage technology to support their remote teams and go about business as usual. Providing infrastructure and service […]

New Android malware detected!

If you have an Android device, be careful! An exceptionally dangerous Android malware known as DEFENSOR ID is currently making the rounds in the Google Play Store. The malware exploits the Accessibility Services in an Android device to evade detection by traditional security measures. This threat can put your data and business in jeopardy, so […]

VoIP and VoLTE: How they differ from each other

It’s most likely you’re using Voice over Internet Protocol (VoIP) telephony in your office. VoIP allows you to do conference calls, send instant messages, play music while a caller is on hold, line up callers on an automatic queuing system, and many more. However, there’s a new technology called Voice over Long-Term Evolution (VoLTE), and […]

Should you adopt the cloud during COVID-19?

With the COVID-19 pandemic, many business owners are cutting costs and jeopardizing their organization’s efficiency as a result. If you want to avoid this outcome, you should invest in cloud technology. The cloud will not just help you save money, but it will also help your business run more efficiently. Ensuring continuity and efficiency with […]