How VoIP can help organizations during the COVID-19 pandemic

With COVID-19 now a full-blown pandemic, it’s increasingly important to stay up to date with the latest news and developments. The same applies to organizations worldwide — management and staff need to be able to communicate effectively to avoid misunderstandings that could prove fatal to operations in this time of crisis. Voice over Internet Protocol […]

Cloud services in demand due to pandemic

Providers of cloud-based services are experiencing a steep increase in demand these days, as the COVID-19 pandemic goes global. Because of the pandemic, many employees are working from home, relying on digital productivity and collaboration tools to get their job done. What does this mean for all of us? Even before the pandemic, many companies […]

How businesses are impacted by COVID-19

Businesses and consumers are facing a lot of uncertainty because of the coronavirus pandemic. As COVID-19 continues to spread, the only thing that seems certain is that it will impact businesses, particularly the way they operate and use technology. Increased reliance on communications technology The need for remote interactions and stronger communications technology will inevitably […]

Autocomplete password risks

Web browsers come with features to improve user experience. One of the most popular ones is auto-fill passwords. These are designed for users to store and automatically use their account credentials to access websites and other applications. While auto-fill passwords are convenient, they come with security risks. Read more. Why auto-fill passwords are so dangerous […]

Different VoIP services you can benefit from

While Voice over Internet Protocol (VoIP) technology itself is easy to use, there remain several questions about its nature and deployment that every business owner should ask. Should VoIP be on-premises or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following […]

Why UPS is necessary for network equipment

Fire, flood, storm, and other disasters can lead to power failure and productivity loss. Using an uninterruptible power supply (UPS) for computers ensures you never lose unsaved work, but without the internet, you’re practically crippled. To avoid that dilemma, we highly recommend using UPS for your networking equipment, including cable modems, wireless access points, and […]

What is single sign-on and who is it for?

An average business uses over a thousand cloud services. Even if small businesses use just a few dozen apps, securely managing account logins is still a huge hurdle for both users and administrators. Single sign-on (SSO) is an excellent solution to this issue, so let’s dive into how it works. What is SSO? Single sign-on […]

3 Hats a hacker might wear

While not always accurate in its portrayal of hackers, Hollywood does get at least one thing right: there are many types of hackers out there, all with varied methods and motivations. In this article, we’ll take a look at three main types of hackers. A complicated history In the 1950s, the term “hacker” was vaguely […]

How AI can shape the future of VoIP

Artificial intelligence (AI) and Voice over Internet Protocol (VoIP) are among the fastest-growing elements in the technology industry. Emerging AI-driven applications and cloud-based services provide significant enhancements to businesses, with AI’s cognitive nature and VoIP’s cost-saving potential proving to be a match made in heaven. As time goes by, these technologies will become staples in […]

The rise of VoIP phishing: Why scammers do it

Thanks to Voice over Internet Protocol (VoIP) technology, business communication has vastly improved and is now more cost-efficient. Using a variety of VoIP platforms, businesses and individual users can easily make calls and conduct video conferences. But cybercriminals continue to explore ways to hack into systems — even via VoIP. VoIP makes it easy to […]